Privacy Policy
At Samson Freight Pvt. Ltd., we are committed to protecting your privacy and ensuring the confidentiality and security of the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data.
Data Protection and Privacy
We respect your privacy and do not sell, rent, or share your personal information with third parties for commercial purposes. Our company follows strict internal security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Data Collection and Use
We collect personal information only when necessary to provide our freight and shipping services, respond to your queries, improve our operations, or send marketing communications if you have opted in. You may voluntarily provide details such as your name, contact information, shipping address, and identification documents.
In cases where you access our services through third-party platforms such as social media, we may collect information from those platforms in accordance with your privacy settings and authorization.
Accuracy of Information
We rely on you to ensure that all personal information you provide is accurate and up-to-date. If you believe the information we hold about you is incorrect or incomplete, please reach out to us so we can make the necessary corrections.
Retention of Information
We retain your personal data for as long as you are an active customer or as required to fulfill legal, regulatory, or operational obligations. This may include obligations related to preventing fraud, resolving disputes, or complying with transport and financial regulations. When the data is no longer required, it will be securely deleted or anonymized.
Data Deletion Requests
If you would like us to delete your personal data, please contact us at pnqmktg@samsonfreight.com. We will review your request and respond within a reasonable timeframe. Please note that some information may need to be retained even after a deletion request to comply with legal obligations or resolve ongoing issues such as fraud or disputes.
Your Rights
You have the right to access the personal data we hold about you, request corrections to inaccurate data, ask for deletion of your data (subject to legal allowances), and withdraw consent from marketing communications at any time. To exercise these rights, please contact us at pnqmktg@samsonfreight.com.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements, industry standards, or our internal processes. Any significant updates will be communicated through our website or directly via email if appropriate.
Contact Information
For any questions or concerns regarding this policy, or to exercise your rights related to your personal data, please contact us at pnqmktg@samsonfreight.com.